I rented a 20ft truck that would have been large enough for all my furniture in one load and it was supposed to be ready at 6:30am. at 8:30am it still was not there. Instead they offered me two 10 foot vans which required 4 trips back and fourth 1 hour each way from the pick to the drop off location and back instead of 1 trip... then of course I get hit with all the extra milage fees as well. And both the vans had zero gas and oil change/required maintenance lights on.
James S
StoR
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Lihue, HI 96766
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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We have rented a truck from U-Haul before from this location and had a good experience, however this time we had 2 issues with the truck. The A/C didn't work. The fan didn't blow any air out of the vents, cold or vented air. The second issue we had was with the metal loading ramp. We only pulled it out once which was fine, but when we went to put the ramp back inside the truck it didn't go in. We realized that a steel bar connected to the ramp was broken and we had to figure out a way to manually hold the broken bar from under the truck to get the ramp back in place. The piece needs to be welded back together.
Stuart CMaintain the trucks. Would be better to have a live person to assist in the rental process.
William BWakeem was totally awesome and saved the day! We rented 5 vehicles (1 of which was not available due to mechanical issues). It was a total nightmare to go through the self check-in/out process. I called Wakeem and he helped everything go extremely smoothly. We are renting the 5 again on 4/11 and 4/19. We certainly look forward to Wakeem's assistance. We can't thank him enough. He was very responsible, professional, very kind and extremely helpful!
MELISSA TWakeem was totally awesome and saved the day! We rented 5 vehicles (1 of which was not available due to mechanical issues). It was a total nightmare to go through the self check-in/out process. I called Wakeem and he helped everything go extremely smoothly. We are renting the 5 again on 4/11 and 4/19. We certainly look forward to Wakeem's assistance. We can't thank him enough. He was very responsible, professional, very kind and extremely helpful!
MELISSA T