Our pick up location was a gas station. The attendant wasn't familiar with renting U-Haul trucks. The truck we rented, the tail lights didn't work. We didn't find this out until we gassed up and left the property. Luckily there was another truck there for us to rent. It took several phone calls but it all worked out in the end. We were supposed to get a credit for the gas we put in the first truck. We spoke with someone by the of James to help facilitate the credit.
Pamela S
Springtown Exxon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Livermore, CA 94551
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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The attendant at this location parked their personal car in the area where uhauls are stored and would not move them forcing me to parallel park which is quite difficult with a large uhaul. They were very not helpful either in guiding me. That being said the uhaul itself did the job it needed to do. So there's that at least.
Steven MDont overcharge customers
ARTURO ZThe gentleman running the place just asked me to leave the keys and if I had filled it to the specified level and if everything I rented (blankets, dolly, etc) were in the truck. He said he would check it out and get me an e-receipt shortly. I received the receipt in less than 10 minutes and mileage, fuel, etc all mapped to what I had pictures of. Clean, efficient, and helpful - that's everything that is needed.
Robert MI’ll never go to a U-Haul satellite location because of my experience. I’ll just go to a U-Haul store location is better!
ERIC R