The truck was not swept out. Only 6 blankets? Truck handled well. Overall, during this move I thought everything went well.
Diane S
Orono Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Long Lake, MN 55356
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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There was painfully little signage indicating to go into the gas station to get the U-Haul keys. We requested a 15ft truck. There were two available. The key and unit that were given to us had an entire trailer attached to it. When we brought it to the workers attention that there was a trailer we did not want attached to the truck, she said that it was on us to take it off ourselves. If we didn't want to, or know how to, we should just leave the trailer attached to the truck. She stated she didn't know how to take it off so it was our problem to figure out.
Elizabeth GEasy and pleasant interaction with clerk.
C. JTook me over 1.5 hrs to get truck checked out and I did on line check in. - Had me add additional emergency contact person, no idea why - said needed picture of license, then never took it - didn't seem familiar with how to do a check out - - Keys weren't available, apparently froze in drop off box -Didn't have the furniture pads or dolly ordered, said they never have these on site, prior day I asked the UHAUL rep who changed my pickup to this site if they had the pads and dolly and he said yes, - Truck was iced over with snow, 6+ inches on it, asked for an ice scraper and non available, had to buy an ice scrapper from the store so I could clear the truck windshield to drive If trucks are not going to be cleared of ice/snow, suggest letting renter know so they can plan for this.
Dan MLocation changed at last minute. Furniture pad not provided even though we paid for it. Not refunded after saying we’d be from customer service.
Angela E