Customer did not leave a comment.Dale D.
Customer Reviews for Orono Station
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.James H.
n/a excellent customer service - thank youAnn H.
Customer did not leave a comment.mike M.
We did have an issue- the truck came with a padlock still attached to the back door. Staff were helpful and able to remove, but this could have been a much larger concern if we hadn't noticed immediately.Kelsey M.
Customer did not leave a comment.Jill D.
It was very sketchy location and very minimal information on where to leave the truck.Mustafa Y.
Customer did not leave a comment.McWilliam G.
The pick up process did not go well. I was set up for 24/7 pickup and it did not work. Spent an hour and a half on hold or being transferred 24/7 never answered the phone only got an answer when I pressed placing an order option and then they couldn't do anything except schedule it for the next morning at 10 which delayed the entire move.KAREN D.
Customer did not leave a comment.HARRISON M.
Customer did not leave a comment.JON W.
There was trash in the vehicle when we first picked it up. Food with mold on it.Jared L.
Customer did not leave a comment.Thomas B.
Customer did not leave a comment.CONNIE K.
I attempted to call customer service multiple times to change my drop off location with no success. There is no option online to change the drop off location after a reservation has been made. This in turn caused me to pay more than I had intended. I am very disappointed and will never rent from Uhaul again or recommend them to anyone.Chi O.
Very pleased with the service and assistance provided by staff.TIMOTHY T.