Hard to figure out where to go, cannot use app for check in have to go to gas station attendant, slow process
Jared P
Orono Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Long Lake, MN 55356
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Again, took 40+ min to check in. Wasted another 30min when dropping vehicle off. No one knew how to use the app to get check in/out completed
Alex LYou could only improve when due for new trucks like power windows, locks air bags
John AEverything was top-notch!
Lori HI scheduled the pick-up for 8:00am for mobile check-in. I got to the location on time and started the process but it wouldn't let me complete the checkin. I called and they said that site doesn't do mobile check in. Then I located the lock boxes so I knew they did mobile check in so I called back and they told me that site did not put my key in the lockbox and would have to wait until they opened at 9:00. The vehicle wasn't parked by an actual Uhaul location. It was parked 100 yards from the gas station that apparently does the paperwork. I went over to the gas station and asked about it. they said they do it and can help me. Very confusing pick up process at this location.
James E