I signed up for a mobile pickup but that wasn’t available at this location (which is fine, it just shouldn’t have been an option), so I was prompted to call support. They told me to just go up to the counter, which I did. Everyone who helped me was great. Uhaul itself was very dinged up but that’s no big deal. Inside REAKED of cigarettes. Otherwise, pickup and return went very well.
Cole H
American Oil
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Los Angeles, CA 90037
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Customer Reviews
- 3.0 Average Customer Rating
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someone was sleeping inside, it smelt like cigarettes. there was ask, a lighter, wine bottle, candy and cookies inside.
jessica cWas a koo lil spot close too the house good job guys and good staff 👍 keep doing a good job
JOSE DU-Haul representative did not answer the phone when I went to pick up truck as scheduled. She was sleeping in the back of the lot in a lean to tent structure. I believe she is homeless. Also had ordered blankets, and 4 wheel dollies but the location did not have them. All in it took over 50 minutes for the attendant to unlock the gate and retrieve the truck. Truck was also very old, and had little power going up hills. I had rented same type truck the previous week and it had no issues going up hills. No bluetooth connectivity was available and the rear roll up door got stuck in the up position, because the track is bent.
Alan IDanger. Danger ☠️even though the truck is brand new Please check the brakes on the vehicle when the truck is cold the power lbrake power booster does not function properly
Albert A