Once again, I had a great experience returning my U-Haul trailer. Then I rented. When I got there there was already a gentleman in the parking lot helping another customer hitch his trailer up to his SUV. As soon as he was done, he helped me park the trailer I had rented and got me out of there very quickly and made sure I got my receipt. Again, I would absolutely recommend either location to anyone who is looking for any type of trailer that U-haul provides. I was very grateful to be able to rent a trailer as soon as I needed it and return it the next day to the location I was headed to No worrying about making trips back and forth trips back and forth. Thanks again for all of the amazing customer service and a focus on safety to the trailer and my personal vehicle.
David F
Liquor Palate
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Louisville, KY 40241
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Convenient location.
Anthony HThis was a self drop off zone. There was no personnel to speak of and it wasn’t immediately clear what I was supposed to do. The app did ultimately walk me through it though.
VAUGHN JPerson I dropped it off too forced me to back the trailer into a spot. When I told him I was uncomfortable doing it, his reply was “either you back the trailer up or I won’t accept the return”. Very rude and unprofessional. Had to help him do everything including taking the trailer off and pushing it.
RACHEL HAir conditioning didn't work and the suspension was so bad it felt like the truck was falling apart
STEVEN D