Prices are just extremely high.DIANA R.
Trailer Rental & Towing in Lowell, MA at U-Haul of Lowell
Lowell, MA 01851
(Limited on-site parking Street Parking available)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Lowell, MA 01851
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great service as always. Thank you Robert FisherROBERT F.
Great service and staff. Robert FisherROBERT F.
They work good with customerJESSE M.
Sales rep was excellentMELVIN P.
Female Manager and employee are the worst. We came there on Sunday and I allowed my girl friend to go and setup the pickup, she was sent back by the rude white female rep there saying they're not open? She sent her back home until I came back and asked why despite we were told the prior day that it was available, she was soooo rude unbelievable that she still works there, I asked for a manager who told me We were both wrong for arguing about the matter??? OMG what bunch of uneducated, uninformed with no customer service training employees you have at this location. This stupid manager said renting online and picking up right there was possible then I asked why the rep never said anything but decided to send us home instead as if the location was closed. Finally picked up the truck 5mins later after booking online, but our moving was delayed due to this brainless manager and employee at this location.Cedric O.
The truck we received was filthy! It took me half a pack of wipes to get the steering wheel alone clean! It was so sticky and nasty!! There was stuff spilled (food) all over the dashboard and cup holders! I felt very dirty once I got out of that truck. For the price we pay plus gas...it should not have been the case!MARILYN E.
We were told there was no reservation the day before. Then we made another reservation fine. When we got there, there were two reservations. The trailer we rented had lights not working. The associates working that day, however were very nice.Douglas D.
I reserved a Utility Dolly and an Appliance Dolly. I received a Utility Dolly and a Furniture Dolly. The furniture dolly was of absolutely no use to me, yet I was still charged for the wrong equipment. Also, I made note of the truck being dirty, sticky, and covered in dog hair (which caused an allergic reaction for myself, as I'm very much allergic to dogs). For some reason, I was charged a $25 cleaning fee, even though I stated that the truck was dirty upon my arrival, instead of the person who dropped it off prior to my use being charged, who in fact was the person that left it filthy. Especially during covid times, the fact that this publicly shared truck was NOT cleaned thoroughly, top to bottom, is frankly disgusting and unsafe. This location reflects very poorly on the business itself, as I've never had an issue like this at any other U-haul location in the United States. Completely disappointed, and overcharged unnecessarily.DANIELLE G.
Awsome employees, very responsible and very professionalCARLOS R.
Great service and staff. Very professional and helpful. Robert FisherROBERT F.
Pulled the truck into the drop off location at uhaul and went into the store to drop off my key and talk to the employee but no one was in there, after about a 5 minute wait a girl came in and I told her I just dropped off the truck and she said, " I just need the key and you are all set." She didn't come out to go over the truck or talk about anything regarding any damage (which there wasn't any) or gas. I was kinda shocked that she said that to me because I have rented uhaul's before and have never had that happen to me. I think she was the only one working and she was overwhelmed. I also was told by 2 different people that it would be $40.00 to keep the truck for an extra day and the next day I looked at my account and there was a charge for $116.00. Tried to call corporate and was on hold for a half hour and still no one answered so I hung up. I still intend to call about the $116.00 that I was charged.Tracey C.
Good service nice friendly staff.Khom R.
No parking for my car had to leave it in unsecured areaMICHAEL L.
Great service as always. Staff is great.ROBERT F.
Drop off was horrible. Trucks were blocking exits and entrances so my car was stuck when I had to leave.Karla K.
Our customer representative was wonderful and efficient. Will be using & recommending this location in the futureKAYLA A.
Always good service when I go. Thanks Robert FisherROBERT F.
Would be nice to get credit for returning earlyJanielle G.
Very goodDARSHAN P.
Have rented often and never a problem!!GARY J.
Start selling propane at this locationETHAN W.
The truck did not seem to drive very well on the highway, pulled to the right amd made a very loud noise. I recieved the truck on less than a half a tank and returned it with more gas than I recieved and didn't recieve a reimbursement . I did not feel safe in the truck at all.CHRISTINA D.
Pickup the phone was on HOLD for about Forty minutes finally customer service in Tennessee picked up the phone to later find out the info was wrong in the systemJOSE D.