The tire pressure light was on when I picked up the vehicle. I was told the tire had been repaired and there were no issues. After loading the vehicle at our starting location, the tire was half flat. I was supposed to pick up the vehicle at 9:30am at a different location. U-haul changed my pickup location and time, which delayed our moving plans. Overall awful experience
John B
Caprock Portable Buildings
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lubbock, TX 79407
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Nice and extremely helpful with this disasterous series of events
Christopher KWhen the truck was picked up it had about a quarter tank of gas in it. When we left it at our destination we put $50 of gas in it which made it half full. We were then charged $55 because the man where we picked it up had put that it was full. We were also charged extra for mileage when we had to drive 35 miles extra to pick it up from where I had originally reserved it from. We delivered 2 trailers for uhaul as well. We were told we would be paid $50 for delivering each trailer and that hasn’t happened.
Loretta AAdd a comments section for turn in. I was charged for blankets but was never given any and now I have to call to inform them because I used the 24/7 key drop
Carter IVery nice and helpful.
Sandra H