When the truck was picked up it had about a quarter tank of gas in it. When we left it at our destination we put $50 of gas in it which made it half full. We were then charged $55 because the man where we picked it up had put that it was full. We were also charged extra for mileage when we had to drive 35 miles extra to pick it up from where I had originally reserved it from. We delivered 2 trailers for uhaul as well. We were told we would be paid $50 for delivering each trailer and that hasn’t happened.
Loretta A
Caprock Portable Buildings
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lubbock, TX 79407
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Add a comments section for turn in. I was charged for blankets but was never given any and now I have to call to inform them because I used the 24/7 key drop
Carter IVery nice and helpful.
Sandra HThis location is a shed dealer and the man working was rude and not helpful at all. He rented us a truck for a trip of 1700 miles with a dry rotted (inside back) tire. With no stem so was like this when we left his lot. Needless to say we had to get two tires replaced on our trip. The repair man was shocked they let us drive a loaded truck with tires like that. We are just blessed no one got hurt.
Jay VThe equipment (furniture mover and dolly) were not available which made our loading experience more difficult.
Derek M