Why did they charge me cleaning fees? The vehicle was same as how I picked it up. Its very disappointing.
SHAFIQULLAH F
Sunshine Farmers Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lynnwood, WA 98036
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I DROVE ONLY 20 MILES, OR 19 AND I WAS CHARGED FOR 100!!! I WANT A REFUND
PEDRO RWhen I got the truck, inside the truck was in a regular status a bit dusty but otherwise OK. I moved two appliances (A washer and a Dryer), and they had no garbage leaks or any other issues. We left nothing in the truck, and it was returned as received. I'm not sure why there was a $30 cleaning fee charged on my card. If not a scam, what would one call it?! This is unacceptable.
Siavash VHard to get in and out of.
Jolene RI was charged with a late fee when I arrived before the deadline. There was nobody on site to confirm I had returned the keys or to answer any questions. I received a call the next day from U-Haul that the truck was not delivered when that was not true, another reason to have someone on site. Parking was also extremely difficult to navigate with how small the parking lot is, how many cars/trucks were in it, and the size of the building.
Ryan B