There is no way I drove 82 miles. It was closer to 20 miles. I will go to a place where I can look at my charges in real time.
Don H
Sunshine Farmers Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lynnwood, WA 98036
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Customer Reviews
- 4.0 Average Customer Rating
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Hello. While the rental process went smoothly all in all and the people at the location were friendly, there are areas that could've been much better. After getting the keys and being told I was set to leave with the truck, I attempted to do the online equipment verification. The license number and truck mileage listed in the app did not match the truck I was renting. When I attempted to locate the business representatives, I could not find them (the location is an outdoor fruit and vegetable market). I attempted to upload, as prompted by the app, pictures of all sides of the truck and to update the mileage, but the app wouldn't let me. I tried again to locate the business representatives with no luck. So I finally left with the truck. The truck, while not excessively dirty, was also not clean. When I was finished with my business and before returning it, I swept and hosed out the bed of the truck, leaving it cleaner than when I got it. The drop off went fine. When I received the final statement, I was surprised and not happy to see that I was charged an extra $25 cleaning fee. I was never informed of this fee and believe it was unwarranted. I want this refunded. Thank you.
Paul SThe truck was in good condition. The agent was friendly. Unfortunately, the vendor appears to have intentionally overcharged by adding unwanted insurance and after-hour return fee when the truck was returned to a person during regular business hours as shown on the UHaul website. After reaching out to the vendor twice, there was no reply and I had to dispute directly with the credit card company.
Alfred PI had a great experience with them. Everything went smoothly from start to finish. And customer service was beyond excellent
Mahlet WBreak light out. Windshield extra filthy. Could barely see through the bird poop and dirt.
Molly D