Truck heater didn’t work and truck had not been vacuumed out and had crumbs and stuff over dash and floor. A hand truck we didn’t rent was left inside and rolled all over until we opened and discovered it and it had broken welds. Junk! Uhaul software never lets you upload the required photos… took over 20 minutes then upon the return something went wrong in software and never received final statement/refund. Had to call uhaul to fix and make a second trip into rental location! These issues seem to be pretty common every time we use Uhaul…seems to be your company’s baseline of service! Uhaul gets by with it because not too many other choices.
PAUL T
Madison Chevron
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Madison, GA 30650
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Customer Reviews
- 3.5 Average Customer Rating
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No assistance available for hookup and internet was slow which delayed check in.
William WThey people were rude and combative. Yelled at me for parking the trailer out of the way. I went in to ask where to drop it and the guy got all up in arms.
JOSEPH BStay the same as y’all where; respectful and accommodating.
GALVIN CHave the unit ready,the customer shouldn't have to take pictures of gas and mileage in and out. Price was different than online
WILBURN B