Nothing wrong with the location, but making me pay extra mileage to go pick up a trailer because you didn't have it at this location is weak at best..and I'll be telling all my colleagues to make arrangements other than UHaul for towing needs.jeremy M.
Trailer Rental & Towing in Madison, WI at U-Haul Moving & Storage of W Towne
Madison, WI 53719
(Off Gammon Rd)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Madison, WI 53719
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great manager. Very efficient!!Philip A.
No need for improvement. The guy that helped us, Morgan, I think, was polite and efficient. He got us loaded and unloaded and on our way quickly. He made getting and returning the trailer the least painful part of my move. Thank you!Andrew H.
This is the second time I have needed to rent a truck and it's worked out very well with the location I chose. The staff are friendly and efficient and the trucks well maintained. I'll be back again if I need to!Ruth C.
I thought the service was great and your General Manager at this locations outstanding!WILLIAM A.
I made a point of carrying my paperwork with me and willing to provide what I thought was necessary to return the rental equipment. Was told this was not necessary? Not sure why as I was told the unit was available to me for 5 days and I was returning it in 3 days. If no one looked at the paper work, how did they know I was returning it in a timely fashion. This is not a major issue, but seems like someone would or should verify that the terms of the contract rental were followed??? Thanks.LARRY F.
Great helpful staff. Very attentive to customers, will return and recommend!Robert G.
The uhaul we had has a very bad transmission and it makes weird noises, not clean at all, cigarette ashes in the ashtray and there was water on the floor inside the back of the uhaul. Not cool!! Especially for paying a total of $71 for renting it for 3hrs.Tonyna G.
I returned the truck after the store was closed. I was having problems with the app verifying my location. Fortunately I noticed an employee getting into his car. He told me to put the keys in the lock box and he would take care of everything in the morning. I really appreciated his help!Jeff M.
The UHaul Representative I spoke with on the phone to reserve a utility trailer, was a helpful, kind & friendly person. The two young men I met when picking it up were also friendly and helpful, and one of those two was also on duty when I returned it. He friendly and helpful that time as well. Reservation, pick-up & return were efficient & smooth.STEPHEN JOHN W.
the truck was very dusty in cab and even more in the cargo area.SCOTT S.
No changes needed. Super efficient turnin process and great employees.Kenneth M.
I talked to Ozzy from the Verona Road location and he was super helpful in getting everything set up for me! Thank you!Peter R.
Awful experience. I went 8 miles and they charged me for FOUR GALLONS of gas!!! I called and asked how many miles per gallon a 10 foot truck gets and was told 12-15 miles per gallon. Refused to refund me any money for gas. I DO NOT RECOMMEND!!!! Thief's!!!!!!Alyssa J.
Fast and easyPhilip G.
friendly,knowledgable staff.Peter S.
Had to switch locations due to my rental not being available at the selected location, even though the app on the phone said it was there.Kenneth B.
Check the vehicle gas before renting and charge the customer based on it.Naveen Reddy A.
Free donuts???Thomas S.
There's really nothing to improve on. App check out was fast and easy, guy at the counter was friendly, and check in was smoothMICHAEL M.
Staff were friendly, efficient and helpful.HUGH M.
The people here we're very helpful. They gave me good information, and when the line got backed up idol employees, changed roles quickly to assist with a a backup to process customers in an efficient manner.BENJAMIN M.
shovel the snow out of the drop off spotJEFFREY C.
Staff were super friendly and helpful! Move went off without a hitch!Timothy G.
I needed to move something at the last minute and used the uhaul after hours app. To my surprise it was pretty simple and easy. Thanks Uhaul for simplifying everything.Dana S.