U-Haul Moving & Storage of W Towne

U-Haul Moving & Storage of W Towne

Share |

Address

522 W Platte Dr
Madison, WI 53719

(608) 833-6610

(Off Gammon Rd)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Madison, WI at U-Haul Moving & Storage of W Towne

Moving to or from Madison, WI, 53719? Get FREE truck rental rate quotes at U-Haul Moving & Storage of W Towne. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Madison, WI will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of W Towne

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Madison, WI.

Cargo vans and pickup truck rentals in Madison, WI

U-Haul cargo van rentals and pickup trucks in Madison, WI are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Madison, WI, 53719. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Madison, WI, reserve a van for your moving needs from U-Haul Moving & Storage of W Towne!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

BRUCE C. on 5/23/2016
Rating: 3 out of 5 stars

The check out process takes incredibly long. I am a frequent renter and we have to answer this endless list of questions every single time. Can't you guys create a costumer profile for repeat renters to avoid this. Secondly it seems like it almost always takes two people to run your customer software. It's a rare day when a clerk is able to single handily complete the check out process without asking another agent how to do something.

Larry G. on 5/23/2016
Rating: 5 out of 5 stars

You could use more people behind the counter. The wait times aren't excessive but they can be annoying.

Hugo l. on 5/23/2016
Rating: 2 out of 5 stars

Well I walked in the door and was not greater even though no other customers were there. The two guys behind the counter were trying to figure out how to change the toner cartridge on a printer. Then another employee walked in and said hello. He asked the counter guys to help us but apparently the cartridge was from another printer and they were more interested in figuring it out. The other employee looked at me and said it was his time to go home and that he "don't know how to use the computer". So he left. After what seemed like 15 min. The counter person said. You need a truck. I tried to give him my confirmation number and he stopped me before I could finish. No you name. Tried that and he couldn't find it so he used my confirmation number. Got the truck, I will add that he was a pleasant person just not very skilled in customer service. Well It got late and I went to use the head lamps and one of them was out. Long story short. It was a memorable experience. P.so. the truck got good fuel milage. Thank you hugo llampallas. 608 772-7526.

George O. on 5/23/2016
Rating: 4 out of 5 stars

Improve your computer system. For example; Credit card scanners did not work;

CHRIS M. on 5/23/2016
Rating: 5 out of 5 stars

Easy to use, reliable, and quick service.

Darrell J. on 5/23/2016
Rating: 4 out of 5 stars

They had a sign saying wait with your equipment--a customer service person would be there to help you during drop off. Waited over 5 minutes (as did the person in front of me) and the person at the counter (after walking in and asking) said we could just leave the trucks there as long as the keys were with the trucks....maybe change what the signs say or be staffed to deal with people as they come in? Nice person--clean store--no issues otherwise.

TOM F. on 5/21/2016
Rating: 5 out of 5 stars

Manager was great. Couldn't ask for more!!!

Alison H. on 5/20/2016
Rating: 3 out of 5 stars

I had to call three times to get someone to respond to if I had left something in the truck I dropped off.

Mike E. on 5/20/2016
Rating: 3 out of 5 stars

You have the monopoly on interstate trailer rentals and therefore can rip people off. I paid 159.00 to move to Madison and 288.00 to move back to the Denver area. I know you call it supply and demand, but really, to charge almost double for the same move but in the opposite direction, that's just plain wrong.

Creede C. on 5/17/2016
Rating: 5 out of 5 stars

While trying to use the website to complete my check in, it kept getting hung up on the "confirming your location" screen and would not let me proceed. I didn't have the contract with me and had to drive all the way home and back to be able to leave a copy in the drop box. Please update the website to work correctly - this was on a standard iphone 6.

carl g. on 5/16/2016
Rating: 5 out of 5 stars

You did great. In the same weekend you provided a 4 by 6 trailer for me to get rid if trash and a big truck to help my neighbor move in to their new house in Fox Ridge.

Dan F. on 5/15/2016
Rating: 3 out of 5 stars

Too long of lines! We had to wait in line 30 minutes to get our trailer hooked up to our van and then we waited another 15 minutes in line again so we could start to check out. People working there were nice.

Andrea T. on 5/15/2016
Rating: 5 out of 5 stars

Awesome service!!!!!

Doyle B. on 5/15/2016
Rating: 5 out of 5 stars

Eugene was very helpful at pick up. First helped by adjusting the hitch hieght on my suburban so I could tow the trailer. Then it turned out my suburban had a blown fuse for the trailer lights. He diagnosed the problem and got me on the road.

Jeanne F. on 5/13/2016
Rating: 2 out of 5 stars

The man I initially contacted was neither helpful nor engaging: did not explain that there was a drop box or indicate that my return time was after hours. The person who received me next morning responded, "Bummer." When I expressed my disappointment at the service. I'm 5'1" and the steering wheel was not adjustable to be able to see over it. The vehicle was fine otherwise; the service was not professional. I will not return.

Matt S. on 5/9/2016
Rating: 3 out of 5 stars

Customer service was slooooow. We waited at least 20 minutes before we talked to anybody. Delivery of the truck seemed rushed. We had to go to a U-haul father away than we reserved to pickup the truck and were not compensated for the inconvenience and extra miles that were not our fault. Didn't like having furniture covers and a dolly on the truck, they were just in the way. I would have reserved them if I needed them.

Richard P. on 5/8/2016
Rating: 2 out of 5 stars

for the most part, i found the staff to be less than friendly and helpful than in previous visits to this location. the manager was very busy complaining about customer cars parked in the way, one employee appeared to be new at the job and required a lot of help with the systems, a third employee was more interested in her cell phone than helping clients. one employee - an older gentleman - finally assisted me and offered the kind of customer service that i was expecting from this location.

Tom N. on 5/6/2016
Rating: 5 out of 5 stars

Friendly service!

Darcie B. on 5/5/2016
Rating: 3 out of 5 stars

I had reserved a 17 foot truck but when I went to pick up, they said the reservation was for a 10 foot truck. Luckily that size was enough.

David F. on 5/3/2016
Rating: 5 out of 5 stars

This location does a great job and the staff is very helpful and professional...

Paul K. on 5/2/2016
Rating: 5 out of 5 stars

Staff was very helpful and professional.

Mark P. on 5/2/2016
Rating: 2 out of 5 stars

It was a lot more than quoted. No one knew what was going on. Employees were not helpful. They routed us to the wrong location. Very dissatisfied.

Eli N. on 4/29/2016
Rating: 5 out of 5 stars

The agent who helped me to rent the truck at this location was very friendly and professional. She provided great customer service.

CRAIG P. on 4/29/2016
Rating: 4 out of 5 stars

Lack of counter assistance. Long wait.

Markham D. on 4/29/2016
Rating: 3 out of 5 stars

I was disappointed that the mileage rate was .79 mile on the website for the 10 ft truck, but I was actually charged $1.19 mile.