The truck had mud on the floor of the drivers side. The app didn't prompt me to take interior pictures so I had to pay a cleaning fee when i turned in the truck. Also I called the location to inquire about adding on a trailer and never got a return call. However, I called the number listed in the 'contact us' section of the app and the representative I spoke with was very helpful and found me a trailer at a nearby location.
James B
Watsons Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Madisonville, TN 37354
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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No one there, no response from multiple calls to many numbers listed.
LYNN GThere was ZERO interaction with personnel at this location
DWAYNE BThere is no one around to help you. I tried to rent a dolly through the app but it wasn't with the truck when I arrived and there is no assistance on site. In addition, the site is somewhat remote.
Jeffrey TDropped off after hours, no contact with personnel.
ROBERT H