I dropped the truck off at 7:30PM 8/10/2025, Sunday. There was no one at the drop off point and the keys were placed in a box outside the office door.
Diane W
G&S Gravel & Trucking
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Manchester, KY 40962
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Customer Reviews
- 4.0 Average Customer Rating
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The only concern i had was the price I was charged for 2 hours
Evelyn RAbsolutely horrible experience . Quoted one price given another and who ever handled my contract forged my signature which by default is a felony and voids the contract
Markas KOffer assistance instead of being rude
Tricia MThe lock was on backwards and it took about 45 minutes to maneuver it around to work the combination and get the lock off to get the keys. We had to use our phone to slide behind it and see if the combo was in correctly. Then when we started it up, it was 0 miles to empty . We had to coast to the gas station and soon learned it was empty because there was a hole in the tank. So we had to wait another 30-45 minutes for a replacement. The positive part of this experience is that the uhaul representative was very helpful and made things as right as he possibly could. We really appreciate his help
Cynthia L