The man who was working, Guy, was incredibly rude, impatient, and unprofessional. He was in a hurry to leave and had already shut down his computer and WOULD NOT turn it back on. No matter how well maintained the trucks were, I would never use this facility again. I would, however, rent a uhaul from another location. Honestly, I'm not the person that would normally say anything, but this experience was really bad and very upsetting.
Kim G
Triple G Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Manchester, MD 21102
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Dropped off trailer 1 day early, at approx 1015am. Noone was at the location. Called , the number, person was out, would check in the trailer when returned. Check in transaction completed at approx 300pm. Prefer a location that's open, staffed for operation. Uhaul selected the return location.
GEORGE HTriple G Mini Storage has always been polite, completely transparent and my consistent choice when I need to rent a UHAUL. I highly recommend them to everyone.
JOHN CThe tank was only 3/4 full when I received the truck
Carolyn SNo one was there to accept the truck. I drove to another local location, but they told me I would have to drop it at the original location. I asked for a phone number for Uhaul and they couldn't give it to me. Drove back to the abandoned location and tried to return the truck with the stupid phone app. It didn't work and then instructed me to just drop the keys in a box. Why can't there be a phone number for customer support?
Mark R