Staff told me I was good to go. However 12 hours later I still received an email from them asking to return the rental. And the next day, I received phone call from the pick up location asking me to reach out to this drop off place so they could mark the rental as returned. I had to call the reservation number, who transferred me to scheduling (west), who then transferred me to scheduling for my area. I shouldn’t have to do the work of a U-Haul employee.
Eric A
Access USA Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Manor, TX 78653
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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It was closed or no personnel on site
JASON PGreat, fast and friendly service.
DAVID SThere's nothing to improve. Everything was so excellent beyond one's dreams. Your attendant was amazing in every way. Next time I need to I'll come back and use one of your vehicles again. 1,000,000%
LORENZO QThe place we picked up the truck at was literally in someone’s kitchen/house. The truck was dirty, and smelt like cigarettes inside. The truck was dirty in the back of it.. windshield blade was hanging out… The drop off location the man, couldn’t speak any English, plus there was a mix up in the drop off location.
Dillon G