I was not given any documents to sign on pickup!! I wasn't aware of my starting mileage and gas amount to start with. Then I was charged 10 extra km and $18 of gas!! I route myself in Google Map, my trip was 22 km. Will never do this dealer again and will not consider UHAUL as my choice from Jan 13, 2026!
ANDREW C
Old Kennedy Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Markham, ON L3R1K7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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We did online booking for a different location and had booked furniture dolly as well but this location didn't have it..we were not informed when we spoke with teleagent whom we had to call for rebooking. 2 days before location change also added trouble at last minute in midst of our already busy schedules. There is no discount or support provided for this inconvenience even after booking way in advance.
THOMAS RThe truck was full of lots of moving blankets (from a previous customer I guess). Fine by me but had I needed more space it would have been an issue. Recommend ensuring trucks are empty before renting out.
DAVID PThis is the second time I've rented a U-Haul truck. I'm not familiar with U-Haul rentals, but the representative, Mahek, guided me very well and explained everything clearly. He was so friendly and also informed me about the damage coverage. I love the atmosphere and the customer service. 5 stars!
JUDHA Bthe best
Stuart J