When I booked online and declined the optional insurance. I wasn't expecting a lady to have demeaning talk at the location about why I shouldn't decline it or being told that I'd stand to lose my license if get into a accident with the trailer. A little over the top and rude trying/ forcing to sell the insurance to me.
JESUS P
Treasure Barn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Marshfield, MO 65706
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Well, the only thing I would do different is not half to drive 3 miles round-trip to pick up an appliance Dolly that was said. Should be at the location of my pickup, but other than that, the customer service was wonderful. And the location and individuals at the location were knowledgeable.Very polite and fast
JOHN CPersonal helpful with finishing reservation but not with assisting with hook up
HOMER DClerk had computer problems, I was delayed 1.5 hours getting my trailer. No jack on trailer, had to use car jack to get move it off of truck -- I wouldn't rent from treasure barn again because of no jack for lowering onto and off of truck hitch, extreme pain in subzero wind chill and blowing snow. I had a large travel trailer for years and never had such problems in getting unhitched.
David WGreat customer service. Really nice lady working there.
LISA K