I appreciate this location bc if it wasn’t for them I wouldn’t have used U-Haul. The first reservation I had with U-Haul sent me to a west main st. Location in Danville. Once I arrived they tried to charge me an additional $120 when I was paying with a card. I left and was helped by the guy on mt. Cross rd in Danville, Va and had to drive to Martinsville to pick up the truck. I was told I would be given 25 miles for going to get the truck and 25 miles for the hassle but when I look at my card I’m being charged more money. This has been very stressful with the move.
mekeba n
Laurel Park Tire & Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Martinsville, VA 24112
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Girl at counter was super nice… however it’s an auto repair business that has UHaul. U-Haul not their priority. They constantly could not access computer. (We had to go there 2 days even though it had been booked online well ahead). Truck was fine mechanically, but had obvious damage from hitting something with the mother’s attic. We had to tarp the entire truck the 2 days it took to load, as it leaked badly and was raining on and off those days.
GABRIELLE TThe truck we wanted was 15 ft. 2 days before pickup they informed it wasn’t available. We changed to a 10 ft. The day before pickup the pickup location was changed to another location. Ok not so bad it was still close. We had a 5 1/2 hour drive and the truck did not have working AC. Not good for going south in August. I called when ready to turn it in and was given a location. Went straight there and they were closed. Had to call again. Left our key in the drop box with original copy of contract. Said they would call me but have not yet.
BRENDA LTo slow
Vance HI had an awful experience!!! We went into the facility and spoke to the attendant, he took the trailer off of our vehicle. Then looked up our return. He then proceeded to tell me he couldn’t take our return because he had 2 more trailers coming later in the week and for me to call and find somewhere else to drop our trailer. We had to re hitch the trailer then drive to drop it off again. I would NEVER use his location again. Worst experience I have ever had with U-Haul.
Tiffany R