Friendly and helpful. Busy place, where they do auto work too.Ricky A.
Moving Truck Rental in Martinsville, VA at Laurel Park Tire & Auto
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Martinsville, VA 24112
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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After having rented an enclosed 6x12 UHaul trailer from a facility in Mooresville, NC, which was excellent in every way, attempting to rent an open 6x12 trailer from this facility in Martinsville, VA was exactly the opposite, in every way. And while the UHaul customer service rep did his best, UHaul's corporate policies are made in a vacuum where only rapaciousness and greed exist along side an attitude of smug obdurateness. It made me seek out other renters of trailers. For the most part, UHaul has a monopoly. And like all monopolies is sanguine using practices and policies that it wouldn't dream of if it had to compete. As long as everything goes smoothly, everything is peachy keen. But as soon as there's a problem, UHaul's insularity comes galloping to the fore and one finds out what it means to have to deal with a monopoly and their maniacal, inflexible, corporate policy that is burned into the brains of their employees. What a shame and a sham.Daniel H.
Uhaul wasn't cleaned out completely, there was debris behind the seats and old masks in the console of the truck. The service rep seemed rushed and didn't have time to make the pick-up personal at all. Just gave me the keys and pointed to the lot where the Uhauls were.Jason L.
Great Uhaul locationRAYMONDCHRISTOPH S.
Looked like a junkyard. They do car repairs, and cars parked everywhere. I couldn't figure out where to park the truck and was then told to take it to a gravel field on the opposite side of the business. Could not even negotiate between the parked vehicles. Just left it there and let the owner move it. Unfriendly. Owner "could not" tell me final charges and didn't give me a receipt. He said uhaul billed your credit card and walked away. Get an email from uhaul with the charges. This is really a poor way to run a business. Man getting his car repaired while I was there complained that he was told to bring his car in at a certain time and then was told to come back in a couple hours. Terrible business.BRIANRICHARD M.
Jeff: Pleasant, professional, helpful, and supportive. I would definitely recommend this business establishment to anyone else needing to rent a Truck or trailer for moving! Top notch!!Linda W.
always check wiper bladesRichard R.
I used to live close to there and knew the location well and it was night time when I dropped off the truck. No problemsTIM M.
Inside was dirty but seemed well maintained.Stanley B.
He was very friendly and helpedTim W.
Excellent customer service.robert H.
trailer tracked very well when loaded. Surge brakes would be a nice feature, however.charles C.
Staff was very helpfulM Kent K.
Jeff at this facility is excellent!raymond S.
I have used U-Haul several times. The trucks has always been cleaned. This time the truck was very dirty especially the cargo area and the loading ramp. It look like someone had hauled bags of mulch and never tried to sweep it out. Even the walls on the cargo area was smeared with dirt. Unfortunately we experienced a blown tire that required roadside assistance on our move.Donald R.
I had reserved the trailer to pick up at another location. I did this on-line since I was going to be driving down from New York to pick it up. I called the original location a week before leaving and I was assured everything was all set. On my way to Virginia I received a phone call from U-Haul stating that my pick up location had been changed. I stated that I was not happy since I had picked the original location due to them opening earlier and that I had booked a hotel ear them to make pick up easier and quicker. The new location ended up being 10 miles away from original location and in wrong direction of my intended travel. U-Haul representative on phone said there was nothing they could do. I could take that trailer or nothing. I told them it would have been nice to know this information more than one day in advance so I could have changed room reservations plus I was already halfway into a 10 hour drive to pick up trailer. The location where I ended up picking up trailer was very nice and helpful. My complaint is with corporate office and the way online rentals are handled.Thomas S.
The process we had to go through to rent a truck and tow dolly took about 30 mins. The reservation had been entered as two separate invoices which made the process take longer.KAY V.
The truck I rented which was at 1620 Va. Ave., Collinsville was already rented and was leaving the lot when I arrived. And my purchase was confirmed when I called 1-800-Uhaul. The attendant at 1620 called and found a 26 ft. truck at Laural Park Tire and Auto and said my info was transferred there. He was very professional. When I arrived my info was not in their system so we had to start over. They also were very nice and professional and I got the truck I needed.John H.
Had to buy an adapter so brake lights would work, not acceptable. Had to drive to Richmond and back with no lights. I purchased adapter at advance auto but still did not work. As it was getting dark I called Danville uhaul and asked if I could return there, they said I had to return where I picked up. I would like to thank Eric at main office for his help he did everything he could to help.jerry B.
Late dairty plus gave me better truck I did not want it to much gas had me driving all over too get my truckdevontae H.
Truck itself was great, but back was not swept out, full of leaves etc. Biggest thing to me was, the dolly. I wasted 10 bucks on the dolly because the one they gave me was very old and had a layer of a motor oil looking substance on it. Not exactly what you want to be touching your furniture. I didn't use it at all.Matthew B.
Where I picked it up at was rude but the drop. Off location was excellent. Laurel park tire didn't even check the truck before I leftlatasha C.
The man was friendly, but distracted. The truck ran hot half way through the trip. Stopped very low on both oil and engine coolant. Filled everything. Changed address to pick up truck twice. Changed drop off point three times.Christopher T.
The pick up location was helpful. The end was not worth the money.Trell M.