The employee showed up 15 minutes after published hours. The process of renting the trailer tool almost 1 hour. Employee was nice, but only one person checking in people and helping people get to their rentals just takes too much time. I would recommend a much larger place. The reason I chose this place was that it had Saturday hours. I would make sure you go to another place that maybe is a little larger.
Kenta S
Handy 4 Homes LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mason City, IA 50401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The price per mile is kinda high
Bradley TThe rental was easy to set up and the gentleman doing it was very friendly and helpful with both the reservation and hooking up the trailer.
Daryl lGreat service after the other one in town didn’t have my keys in the lock box. Thankfully the same truck was available at this location.
Coltin HShowed up for a 10am pick up. Nobody showed up until almost 10:30am. Once someone did show up finally it was a long check in process for the reservation and very apparent the person wasn’t fully sure of what even they were doing. I will never come back to this location ever.
Koleton E