I pulled the truck/van in front of business, went inside to find uhaul rep, car salesman gets nasty with me right off the get go with a condescending attitude, tells me no uhaul rep around, drop keys in the box, i go out drop key in box, take pictures of vehicle, then he comes out and yells at me to move the truck, a very rude car salesman,totally unacceptable , I told him I have never been here before and if there is an area fir drop off they need to post signs direct customers to drop off or return location, thank you. .Les Kuglics Location: Becks Auto Sales, Mason, Ohio
Les K
Becks Auto Group
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mason, OH 45040
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Pick up good, drop off good
MARTIN HThe whole experience was quick and easy.
JAMES BWe paid in advance for a hand truck and furniture pads. We used the after hours pickup and those items were not in the truck. We have been charged for them with no response from Uhaul to our request for a refund on the items not provided. The truck itself was fine.
Craig HYou waited until a day before my rental to tell me the truck I paid for wasn’t available. Had to take a 20’ truck that didn’t fit the unloading or loading areas. This cost me double in labor to load and unload. None of the equipment I rented to help with the move was in the truck and no one available to help me get what I needed. Tbh, should probably get an attorney to recover the money you cost me.
Jonathan S