Same as my first comment refund me the $30 the guy on the phone gave me for the first location fiasco and the $40 I had it from other location because that trailer was to wobbly.
Joshua W
I-81 Travel Plaza
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Max Meadows, VA 24360
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I can not give feedback on the staff at drop off due to dropping off equipment after hours, however, the app was user friendly
Laura SCharged me an extra 259$. Said I dropped it off in wrong location. I thought that was the beauty of U-Haul? That if you moving you can drop it off at a certified Unusl rental. Hub. Never was told or given a paper that said otherwise. Never got photos of trucks condition or mileage /gas level. Just got a key and a truck that was so badly aligned you had to fight to keep in straight. Makes sense that this is how they make their money. It said online you could be charged up to $20 if gas was wrong or truck dirty. I see nothing about how the math makes any sense I went from an 83$ rental to 340$ rental because the truck was safely dropped off at a husl share dealer. I guess that’s how they make sure you use more miles and make it an inconvenient to anyone who has busted their butt going through this uncomfortable phase of life called moving. Really good job U-Haul allowing people to use your name to rob your loyal customers. I have the app, it allowed me to drop it off there. I will be happy to submit this review to Hertz and Budget and all competitors, so they can help warn weary travelers to beeare of this scam. Also so they can have a chance to provide themselves with areas of a business that you want return customers from. You’ve got to treat people right. This is a blatant slap in the face.in my opinion. I don’t want any money back for gods sake help these people. If they need money, then say so. The sad thing is the location dropped it off at was in Wytheville Va. when the location I was supposed to drop it at was actually Wytheville Va. just happens there’s more than one in Wytheville and why would they help when they make more by being deceiving. Really shameful to take advantage of someone in a hard part of their life. It’s confusing and I feel I was prayed on my. Some really shady scammers. Help let me be the last one to get duped like this. Life. Is hard and expensive without a fine of 250$ fine is insane. Considering these trucks have stickers and info all over them but nothing about the land mine of $250 waiting for you if you don’t pick the right location in the same town.
Eric BGreat Experience! Very clean truck that ran great.
Glen SCould not put key in drop off box . Didn't fit.
JOSEPH L