I did not like that this location was not open on weekends, the web site to get the truck was confusion and a pain to work through. This location lot was crowded and messy.Joel B.
I-81 Travel Plaza
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Max Meadows, VA 24360
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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That personnel be trained to assist and take care of customer needs and no one seemed to care if they helped him or not and when they did complete the rental uhaul was defective and he had to go to another location to get one. Took all day for a 30 minute transaction and then he gets a phone call that evening that he would have to return it over an hour away location; total experience was totally ridiculous and inconvenient. Paperwork was not completed on the return until yesterday.....unacceptable.Ronney U.
Lower the mileage fee. You are already putting the gas on the pockets of the customers, .89c per mile is ridiculous. Other than that it was awesome experience. Thank you.Cassidy C.
Terrible pick up processâ€¦ was supposed to pick up at 9 amâ€¦ owner of location not there even after 945Levi A.
Returned by U-Haul roadside service.Patrick T.