I had a friend drop it off and I personally wasn't there.TEDDY H.
Customer Reviews for I-81 Travel Plaza
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Need more lighting where equipment is dropped off, but good big lot for maneuvering.TANYA N.
Customer did not leave a comment.Beverly M.
Customer did not leave a comment.David K.
Customer did not leave a comment.SHARON G.
The people at this place were friendly enough. However, I really want to rate my experience with the Seattle offices. THEY ARE HORRIBLE! No customer service, lied to me, could not get their act together. I should dispute my charges because they took 10 days to get two boxes together that they separated. A TERRIBLE EXPERIENCE.Angela D.
Great customer service!! Couldn't be happier! The truck was clean and ready for us.RAYMONDJOHN JR M.
Was closed when I returned the trailercharles R.
Customer did not leave a comment.Jonathan V.
Customer did not leave a comment.kevin W.
Customer did not leave a comment.Elizabeth L.
Customer did not leave a comment.L.T. E.
Customer did not leave a comment.James W.
Customer did not leave a comment.James B.
Never using uhaul again if I can help it. When I opened my unit everything was upside down. Damages not covered and still have not been able to buy new furniture that was destroyed.Oludamilola A.
Customer did not leave a comment.Adwina M.
Personnel could not access by computer. Had to wait hours before getting released and free of any extra charges.john H.
Rented a truck for two days but turned it in under 24 hrs and was suppose to get some money back from UHaul but never did. From now on I'll deal with a different company.Jimmy P.
Customer did not leave a comment.Kenny B.
Uhaul changed my pickup location the day before my pick-up date to a location that was a 45min drive away from the original pick-up location. Horrible customer experience.tim H.
Nice people here. Very helpful and easy to work with.Larry P.
Customer did not leave a comment.Henry W.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
We have the largest selection in the industry!