agent was professional and knowable about pricing.Roque R.
Trailer Rental & Towing in Mc Allen, TX at Move It Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Mc Allen, TX 78504
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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The uhaul I was given did not have A/C. I tried to call uhaul on 3 different occasions to speak to someone and I was on hold for more than 30 min even when the automated recording said the wait time was 5 min. I had to make a 2.5 hr drive in over 100 degree weather with no ac.Lorrie L.
Just dropped off after hours and got my email the next day with everything being fine.NANCY JEAN S.
The Manager Cody was helpful and courteous. Superior customer service.Luis H.
The gentleman that helped was very helpful and willing to go the extra mile to help me. Very satisfied with his customer service.Ramiro M.
Some of our boxes got wet plus our reservation was a messraymond A.
Check windshield wipers and replace if needed.Agustin V.
This is the SECOND time I have been charged by this location for equipment that was not provided, or used. This time I even called uhaul the day before returning the equipment in order to not be charged. In BOTH cases I disputed the charges via the mobile return, and in BOTH cases my charge was processed without calling me first. This is best case scenario complete apathy, worst case scenario fraud and theft. I will be contacting the BBB.Matthew K.
Very friendly and knowledgeable sales associateGuadalupe Z.
When I returned the truck, your website was down as were your phone lines so, it made the return a little challenging but, that is no fault of this location.Anthony D.
The guy was so very helpful! I feel bad because I cant remember his name, but I would like to thank him again! Top notch customer service! No need for improvement, Y'all were great! My family and I have rented from this location many times over the years and will continue to! Keep up the good work!Terrence C.
The place was closed when we went to pick up the trailer even though their store hours said they should be open. Then we were directed via customer service to another location that was closed when we got there. We finally got to another place that was opened and luckily had a trailer we needed.Jean T.
Location was closed when we went to drop off trailerrenee B.
Again don't ask us yo drop off at a different site then charge us extra for DC oing so. I hope I get reimbursed before the year is over.Israel C.
I ordered a dolly and did not get it...went back and they were closed for lunch so I will Wasn't able to get it. When I turned in the trailer they charged me for the dollyI never got. I spoke to the original person and he said he would credit me for it but still have not seen the credit.Sherri R.
Great service and helpful!BELINDA M.
It was pouring cats and dogs when we arrived to drop off. The employees were still cheerful and made quick work of unhooking the trailer and getting us on our way.MARIA L.
No improvements necessary. It pulled nicely, no problems at allCarol D.
The windshield was covered in bugs. The dealer was very accommodating and friendly though. Maybe when the butterflies are migrating consider more frequent washes.Kathryn W.
Gentleman even cut his lunch break short to assist usThomas S.
Trailer was dirty but only trailer available at the location. Had no problem on trip, 1200miles, towed very nicely.Darrell L.
I was only dropping off at this location but the staff was still inviting and helpful.Aaron G.
I did notice that while breaking on the loaned van there was a bit of squeakiness and a bit of roughness; I believe it is normal since the van is parked for long periods of time, but its just something I wanted to comment about. Other than that it was a great experience, being my first time to loan a van from u-haul or any other company.Victor O.
The truck needs a checkup as I experience a lot of turbulence with driving the vehicle.Quinneta H.