Customer service was great. The actual issue was with U-Haul reservation office. I requested a 20’ truck and they would not bring one to my location of pick up but told me I could drive 30 to 70 miles to get one. Then after I dropped the U-Haul off at the location I had selected, I realized they had sent a message wanting me to drop if off at a different location. I called in shared that I had dropped it off at the original location. I was told they tried to call and text me about the drop off change and I received nothing but the email that I saw later in the day. They were wanted if dropped off at a different location so it would be more convent for someone else to pick up. I sure did not see anyone trying to assist us with our needs.
TRAVIS B
Mccorkle Motors
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mc Cook, NE 69001
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The back of truck had trash in it
Angela MVery helpful
DAVID CI had to drop off the trailer in a lot filled with weeds and stickers! The office location was not accessible due to road construction and when I called to drop it off I was told where to go but no one came to help unhitch the trailer. I had to use my personal jack to get the trailer off and was standing in the weeds being eaten up with mosquitoes!! This was a large trailer and getting it off my jack was difficult because I have back issues and these trailers have NO clearance to remove it safely!!
HOLLY LAwesome people. Always aim to please the customer.
David G