Needed code to get in and was not supplied that code. Had to call U-Haul. Key drop off location was not evident and had to call U-Haul. They wanted me to put them in the slot of the door but there was no information of that. Was locked into the facility by gate when trying to leave, would not open. Had to go through muddy woods into the nearby neighborhood to get out. Should have been a 10 minute experience but took over an hour.
Joseph H
R&B Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Medina, OH 44256
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I reported the truck issues at drop off.
KENNETH KNo problems with the actual truck reservation but the second reservation was a clusterfuck.
RYAN FClean the vans
Sean gThe female I’ve dealt with was rude and un knowledgeable . When I tried to explain to her what I was quoted when making my reservation she was combative and argumentative. She wasn’t helpful and unprofessional. And because of that I wouldn’t recommend that location. I had to call uhaul directly to get help . The only thing she told me was that I needed to call Uhaul directly.
veronica h