Despite reservation for mobile pick up, the option was not available in app or on the website and multiple calls needed to be placed to even be able l to initiate, check in, and complete the process.
Daniel A
Superstition Farm
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mesa, AZ 85212
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Horrible service. Dropped off after hours and they tried to charge me for them having the odometer reading wrong. GOOD THING I HAVE PICTURES AND CALLED IN. Was on hold for an hour while they figured that out. ALWAYS TAKE PICTURES AND NEVER TRUST ANYONE. they still have yet to send me my money back which THEY ALREADY TOOK OUT OF MY ACCOUNT. FRAUDALENT BUSINESS!
Fernando FThe facility was nasty and fly infested, customer service was slow and didn’t seem to care that the equipment tag didn’t match my receipt. I will not use this facility in the future.
Jack RGood service here...nice people, knowledgeable.
Greg HThe location didn’t include the dolly that was requested, they wouldn’t even answer the phone when we kept calling to get a refund for it and they closed early. The location also has the worst service which causes the app and website to not work. AND I’m pretty sure they over charged us for gas considering we drove to the storage around the corner from our house. So never again. I will be disputing charges.
Kevin G