The guy refused to connect the trailer in the rain and when we came back the computer system was down. Did not get the trailer until hours later. I had to check the trailer lights myself. When loading my car on the trailer, one of the ramps came off the trailer just as my back tire came off of the ramp and on to the trailer. Come to find out the metal latch for that ramp was broken and I was not advised of this. It was broken before I used it because he tied a strap to the trailer to hold it. If I would have been told this I could have strapped the ramp so it couldn't fall off. This could have severly damaged my car. Told the guy when I dropped it off and he didn't seem to care that it happened.
Jonathan H
Mid MO Detail
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mexico, MO 65265
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The gentleman was unprofessional, he didn't explain anything to me, I told him I needed it for One 1, day only , he charged me for two 2 days. I called and left him 3 messages asking him to call me back which he never did return my call, nor would he answer my calls. He didn't walk me to the truck and explain anything, I'm asked for a moving dolly, he said the truck DID NOT COME WITH ONE. I was not impressed or happy with my experience. I will tell anyone asking to rent a uhaul in Mexico to NOT USE WHI I USED. AND I THOUGHT THAT THE TRUCK WAS A BASIC FEE PER DAY PLUS MILEAGE THIS GENTLEMAN CHARGE ME $374 ON MY CARD GAVE ME A LOCATION TO DROP THE TRUCK OFF I DON'T KNOW HOW HE FIGURED OUT HOW MANY MILES THAT I WAS GOING TO NEED OR USE TO WHERE I WAS GOING AND NOW I GET EVERY EMAIL SAYING THAT I STILL OWE PENDING CHARGES AND I'M NOT GOING TO PAY THEM.
Michelle MGreat experience
DALE PLocation was convenient, staff was friendly and prompt. Would recommend.
paige bHe was super nice and understanding. If I called, he answered. This was my first time EVER using a Uhaul, and he made it easy. So thankful for him honestly. Thankful we have this, in this small community .
ELIZABETH B