This company basically charged 200.00 for 3 hours then lied and notified I would get a free 50 miles nothing was taking off and they knew the driver prior had a prior record let it book then added drivers which then made their names included so unless the other driver balance was paid neither three could rent. The location was a joke and the drop off even more I would never recommend uhaul again .
Tevin D
Carroll Island Crown
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Middle River, MD 21220
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Changed drop off location multiple times, then scheduled drop off farther away than my original location because there was “no space”
Adara Gbe more personable show your face when you’re talking don’t hide behind the counter where no one can hear you or even know that you walked out of the store. Another customer had to tell me he left the store. He did not check the truck with me or told me directions of how to accept the truck he just gave me the keys and walked away when I opened up the truck door. It looks like the customer before me came out out of a very muddy area. They did try to clean it, but the mud was dried on the driver side inside the truck cabinet.
Penelope KNo issues, wish it had been closer to my destination.
JAY NThe truck front bumper was cracked up about to fall off. The truck had a lot of dents on it when driving it it seems like the transmission was slipping. How do these trucks pass inspection. The guy at the location needs some customer service training. U haul use to really good but any more
Joyce V