The location had me call customer service when the price was wrong on the contract. The location said if they modified the price, they would take the loss. Uhaul should not be penalizing the CUSTOMER because of their processes. Twice in one day I was left to solving my own problems (both driving additional miles and spending extra time with customer service) because the powers that be at UHAUL messed up. All around a poor experience.
DANA M
Delaware Equipment Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Middletown, DE 19709
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The young gentlemen on the phone was very patient with me!!! Thank you so much!!!
EMILIO RService was incredible. Michael answered all of my questions, gave me a run thru on the operation of the equipment and helped get me hooked up.
SHAWN TGreat staff.
CHRISTOPHER AExplain that with a return you need to bring the corresponding invoice. We have gotten in total 3 revisions of our one way contract just because some consumables needed to be added. Blankets could not be dealt with on a separate contract. My credit card was charged twice with an amount > $3000. One needed to be refunded to my credit card. My billing cycle end was just in between the debits and the refund .
Gerrit S