When the client returns to drop off the truck, there should be someone available to receive it, as it was getting very cold and we couldn't stand outside waiting to collect the keys. That is the only minor issue; everything else was excellent. Thank you! 🙏
IRIS S
MKE Towing & Recovery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Milwaukee, WI 53204
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Arrived a little after 9am for 10' moving truck pickup. Unfortunately the location for pickup indicated opening at 9am but no one arrived until 10:15-10:30am. Wasn't offered the option of doing a mobile pickup either for truck so we waited over an hour for someone to finally arrive and release the rental truck to me.
Derrick Bcheck in was smooth and easy to complete
Dodd SThis was not the original drop-off location I selected, but was contacted by U Haul to drop off my rental here. It was in the back of a towing place that was not well marked, there was trash everywhere, there was not a clear drop off for the key drop, and the worst part was that the staff there was very aggressive, which made me and my partner feel very unsafe. While I was dropping off the vehicle, no one greeted us. The man that was in the building was watching us on the cameras, but when he came out he was cussing out and threatening to "kill" someone while on speaker phone. When we were backing our car up to leave since my partner followed me so I could drop off the rental and then we could leave, another employee pulled in, we backed up, the original man on the phone slowly walked in front of our car, threatened us under his breath to his co-worker, and then the co-worker sternly asked us what we were doing there. The man that walked in front of the car was holding a crow bar in a tight grip manner and was looking into our vehicle will very much an ill-intent. We told them we were dropping off the UHaul and we were just trying to leave. Again, we felt very unsafe. This part of the neighborhood felt very unsafe. If and when we do another UHaul rental we will avoid this location at all costs and would even consider never using Uhaul again.
Alyssa SMake sure the location is open and accessible and let us know if we can’t verify via app before we get there and lose the reservation
GIVONNI P