Customer service was nil to say the least. The worker didn't explain literally anything to me about the process , contract, rules or even cost. Brake light on. Constant seat belt bell ringing throughout. Back inside of truck smelled of pure trash/garbage. I was sent bill and cost in morning. Mileage was wrong from beginning to end. I only drove 11 miles and was charged over $50. I could continue but I think I've said more than enough. A gentleman/stranger held his hand out for the keys outside of gas station location where I dropped off truck. I refused. I went inside and worker told me to give keys to him. I did. The gentleman then got in truck and drove off without employee checking the truck and/or inspecting it. He also told me all he was to do was check the Mileage. Their beginning and ending Mileage was incorrect. They didn't even come out to check it when I went to leave at the beginning, so don't know where they got a beginning Mileage anyway. My pictures will show that. Both beginning and ending Mileage with time of both checkout and return.
VICKI E
Mians Forest Home
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Milwaukee, WI 53204
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 1.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.