I want to say that all the servixe people on the phone, in the Central and regional offices were super nice and highly professional.Amy L.
Modena Automotive Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Modena, NY 12548
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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This place is extremely busy taking calls to help others while helping others, just to keep everyone happy! We just needed to move some furniture. Reasonable prices for just a couple of hours.ROBERT W.
My first truck was blocked in and needed a different truck assigned to me. The interior of the truck was dusty. The truck felt out of alignment.James H.
There was almost no internet, so we had a lot of trouble uploading documents/photos to check in/out the truck. Apparently the van we rented was unavailable, which resulted in an error message when we got to the lot and tried to start our reservation. We called and the person on the phone switched us to a truck (which meant we ended up getting charged for a lot of gas we didn't need). Then the website asked for verification of identity, none of which was possible on a weekend from a parking lot (e.g., employer verification or a passport). We had to contact support again, who suggested adding an additional contact, but we didn't have anyone (since we didn't know we'd need to have friends on call to rent a stupid van). Knowing we'd need this stuff in advance would have helped _a lot_! Finally, when we returned the van the website still didn't work because of the poor internet service, so we ended up having to call them and have them check the van back in over the phone. The whole experience was miserable and I never want to go through that again.Kristina C.
Truck was really, really clean, only thing was the cabin roof has a fairly significant leak. Aside from that a very good experience.Alasdair P.