First of all my reservation was for 4pm I didn’t get a U-Haul until almost 6pm. The first location I went to they decided to close early I sat there 30mins until I had to go to another location further than what I already was they acted as if they dk I was coming for the U-Haul I was there for an hour I was charged for a dolly that I didn’t get didn’t get any paperwork or anything yes I am a upset customer
LaQuita M
S Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West Monroe, LA 71291
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Keep doing what you’re doing 👍🏻👍🏻
ronald hKeep up with the costumers receipts so yall cn keep up with yall equipment better..
Ronald HHave someone to help hookup and un hook, these trailer tongues are HEAVY. They did offer to help to hookup, but I had someone with me this time, however unhooking there was no one there at 12:00 noon in the day buy a little old lady at the register.
Aaron CCleaning the cab would have been nice. When I picked up the vehicle there were ashes from cigarettes on the dash and a cup from food someone ate. Also I requested a dolly and furniture mats and the facility didn't even carry those items, but I still got charged for it.
Jasmen M