Have someone to help hookup and un hook, these trailer tongues are HEAVY. They did offer to help to hookup, but I had someone with me this time, however unhooking there was no one there at 12:00 noon in the day buy a little old lady at the register.Aaron C.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in West Monroe, LA 71291
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- 3.5 Average Customer Rating
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Cleaning the cab would have been nice. When I picked up the vehicle there were ashes from cigarettes on the dash and a cup from food someone ate. Also I requested a dolly and furniture mats and the facility didn't even carry those items, but I still got charged for it.Jasmen M.
This location was the only one locally that had a 6x12 trailer in stock. It was out of the way but I made the trek to pick it up. The location is a drive-thru liquor store/ gas station, and had only one employee. It took far, far too long to pick up the trailer. Every time the drive-thru would ding, the attendant would tell me to wait and then went to help the other customers. It shouldn't take 30 minutes to check out a trailer that was reserved online. Unfortunately the experience was repeated once I turned the trailer in. 30 minutes, just to say â€œHey, your trailer is backâ€. The attendant didn't know how to operate the U-Haul system and just promised me that they'd check the trailer in later. Hopefully I won't get a late charge.joel C.
All good at the drop off locationâ€¦Michael B.
They uhaul was not clean at all at drove bad the AC did not want to cool very well and I was charged a extra 130 after returning itJonathan P.