The truck I rented for 4 hours had not been swept out, it was very dirty with loose rust bits all over the floor in the back. I had to sweep it out before putting my belongings in there. Also, I found the truck doors had not been locked up. That seems to me a very unsafe practice, and when I mentioned it to the girl when I returned the truck she said that was fine. I'm used to renting directly from the U-Haul place, so I found this pick up location not as secure. It left me with an odd feeling.
MARIE I
Five Os Variety Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Moncton, NB E1A2S5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I was asked to move all the trucks because the one I was assigned was parked behind 4 of them trucks, that’s dumb. I asked for another truck that would be easier to get out but apparently it wasn’t possible
Isaac JI returned the vehicle with more than half a tank of gas, but it was recorded as only half. I'm certain it had more fuel than at pickup. It's a small amount, but this kind of discrepancy affects trust. Please pay closer attention to this pattern. Thanks.
Mohamed OThe staff from the day prior to me picking up my Uhaul did not properly set up my after-hours pickup, so I was unable to get my truck at the requested time. I had to change my reservation twice (one to a new location with the incorrect sized truck, then back to the original pickup site), which caused an unnecessary amount of driving in my own vehicle around the city as well as wasting over an hour of my day. Eventually, I was able to get the original truck I had reserved but I did have to an hour from the requested time to pickup time because the store was closed. So wasting an hour of my day driving around and waiting for a truck was definitely not something I would recommend for others.
Kayla AHaving an actual receipt in pdf format that I can pint and not have to go through the app and then getting error message.
CHARLES W