I rate the location overall as average if only because it is very small and partners with U-Haul vs being a full-fledged U-Haul location. That said, the Five-Os Variety Store location is very convenient for me, and the staff and owners there were very friendly. Though I believe what follows to not necessarily be any fault of Five Os Variety Store, it is important to state that the 15-foot truck I rented was not particularly clean, and does not appear to be well-maintained. For example the cup holders and floors were quite dirty (e.g. gum wrappers and dirt in cup holders; post-in note on driver's seat; lots of dirt on floor). This actually did not bother me at all though, but it may very well bother other who would prefer a clean vehicle. I just needed the truck for a quick and easy move of a family member, and only needed to drive roughly 45 km in total; so again, not a big deal to me. The truck itself showed it's wear readily. The suspension leaves a lot to be desired and I have concerns about the vehicle's upkeep, though I recognize it appears to be a well-travelled model. There was a crack in the windshield, though it did not impair my field of vision whatsoever as it was on the passenger side, and there was a water leak, apparently from the roof, coming into the cabin about where the material of the ceiling meets the top of the windshield, around the passenger-side sun visor. It was leaking from on top of the ceiling material. This only occurred once, after substantial rain, and after the vehicle had been stationary in the rain for over an hour. The water must have gotten in somehow and pooled there. All in all, the vehicle, to me, is in rough shape. I would recommend this location to a friend, because for a small variety store, the selection and availability was great, the check-in and check-out process was very fast, and the customer service was very friendly. And personally, the location is great for me.
RICHARD M
Five Os Variety Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Moncton, NB E1A2S5
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Customer Reviews
- 3.5 Average Customer Rating
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The location was later to open and i got overcharged for the mileage . I only moved my father-in-law on the road in front of U-Haul location and got charged over 30 kilometres . That was fraud . If this isn’t fixed im calling the police .
Roderique DGreat customer service
ROBERT DThis was not even the location I was supposed to pick up at. When I arrived at my scheduled location there was no equipment available. This was after already downgrading the equipment from my original booking. This ended up costing me time and money. Really horrible customer service from u-haul.
MICHAEL AMerci beaucoup pour votre réponse rapide
ABDALLAH B