I would like to be able to return uhaul at the nearest uhaul location instead of bringing it back to where I picked up at.Brenda B.
Trailer Rental & Towing in Montgomery, AL at Pike Road Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Montgomery, AL 36117
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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The trailers are too heavy for one person to hook up by themselves.donald H.
The U-Haul App is a frustrating waste of time. At pick-up and return, both, I had to call for assistance. Both times the first question, when I told them I could not upload pictures, was "are you using the App?" When I responded yes, they said try the U-Haul website. The App needs to work or be eliminated. Added 30 extra minutes on each end.David F.
Read my above comment. Uhaul cost me a lot of money and significant heartache over my move. Very angry with this experience and totally disappointed in the company.JAMES B.
Rented a truck from this location in early April. Drove truck approximately 41 miles. When received bill, we were charged for 171 miles. I went immediately to the office and was told it wasn't there fault the mileage is wrong and local office can't fix anything. Basically I was being accused of lying to her. I promptly called Uhaul service center and was told the local Regional Director would contact us. It has been nearly 14 days and no contact from anyone at Uhaul. I have proof that we only drove mileage I stated. Someone at location didn't properly check in truck prior to us using or they were using for themselves thus creating mileage discrepancy. The poor customer service and slow response to fixing this issue is beyond belief.Leigh G.
There is nothing to improve. You had what I needed and the staff was very knowledgeable.Bryan B.
Truck seemed to be worn outDewitt G.
Awesome experience!MARVIN L.
The truck was filthy and had so much nicotine and cigarette smoke that my wife could not ride in it. Consider cleaning the trucks so people that are sensitive to smoke can ride in them.Frank M.
Very accommodating. Issue with reservation having two different drop off locations (one of which no longer serviced uhauls.). This facility straightened out the mess uhaul created. Thanks!!Tiffany B.
Actually inspect the trailers for damage and check tires.Benjamin D.
For one you can not ignore someone when they have an issue with their rental. I checked the box in the app when I returned my truck saying I didn't agree with the charges for a variety of reasons including ones that the character limit didn't allow me to fit. I have also now emailed the automated response email twice regarding this and have been charged the full amount for my rental regardless of my concerns. It's obvious u-haul doesn't give a shit about the customers because they're 3 penske locations away from being a monopoly in self rentals.Steven M.
Everything was great!Shenita D.
Courtney was very helpful and accommodating.Glenn A.
After hours check in was a little intimidating but I struggled through it. Not sure what to do to make it easierRobert H.
Equipment was filthy. I have video to show. The equipment I requested and paid for were not in the truck. The sign in process took nearly an hour to complete.Leon W.
Office opened late thereby delaying my move. I also reserved 12 moving pads but did not receive any. I was also charged for a dolly and pads but didn't receive either.Mason T.
Hours at this location are less than conducive for picking up or dropping off equipment, particularly on weekends.PATRICK M.
The rental trailer was old and needed to be replaced.William H.
Excellent service!!Andrew H.
Excellent customer service at the Pike Road facility.Frankie S.
I should not have been charged for the fuel. I have before and after pictures showing the fuel level.Samuel M.
They actually have two areas. One for storage/RV storage and down the street to the left is the U-Haul location. My GPS took me to the R/V Storage are where a locked gate was present. No passcode to get in and turn around. So we had to back out in the middle of the road.Antonio M.
Easy to rent and return.Scott C.
Excellent customer service. The young lady was very knowledgeable and professional.LATRISHA B.