It took almost 2 hours for the lady to actually run my credit card. The place was unkept and very dirty. Two giant cats just laying around the shop on top of the counters. The lady did not know what she was doing when she took my payment. I would have went somewhere else had I known about this one. This put me way behind my already tight schedule.
Trailer Rental & Towing in Monticello, IL at Sebens Garage
Moving to or from Monticello, IL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Monticello, IL 61856 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Monticello, IL
Cargo trailers in Monticello, IL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Sebens Garage!
Utility trailers are perfect for towing large or oversize cargo in Monticello, IL 61856. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Sebens Garage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Monticello, IL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Monticello, IL online today!
Trailer and Towing Supplies
I was not able to check the vehicle in online when I returned it. I called Uhaul for help and was told to take pictures and call them in the morning. By the time I got up the next day to call them, I was already charged a $25 cleaning fee. This was for absolutely no reason at all, as I have the pictures. I am very unhappy with the return process on this truck. I usually rent between 6-8 trucks a year depending on my needs as I run a small wholesale business.
Very pleasant to deal with and very helpful during the whole process of pick up and drop off. Will go here first if I need to rent equipment again in this area.
There seemed to be some confusion or miscommunication at pick up time. I thought I was supposed to check myself in on line but the provider checked me in. She was very kind and friendly. Everything worked out great. I would recommend U haul.
IT TOOK 45 MIN TO 1 HR PERSON NICE BUT DID NOT KNOW HOW TO FILL OUT COMPUTER ;IN CHAMPAIGN ON UNIVERSITY PUT ON HITCH WAS EXCELLENT
Very friendly and helpful. Not too far from Champaign. I would highly recommend.
I called uhaul before my pick up date asking about a ball hitch. I was told I could buy one with my rental and when I showed up, they did not have one to buy. I had to run to 2 stores to get one. I also didn't have an electrical hook up, and I was not given any information beforehand making sure I had all of this equipment. I was an hour late to where I had to go.
There should be a greater emphasis for partnered locations to be going over a contract with the driver, go over the instructions that are printed on stickers on the inside of the cab in case there are questions, and helping to adjust mirrors-basically help to understand the different factors involved since it's so different from most people's cars. There was also an issue of the software/web services available to the woman working at Seben's managing the uhual transaction, where when she entered my address of where I would be moving the map listed my address as being in the Loop rather than the Rogers Park neighborhood of Chicago that it actually is in, and would not list the locations nearby my actual apartment. Because of this she couldn't select a location and said she would instead select the option where once I got to the area I could find which location was near me and call them and let them know I would be dropping off at their location. This was reflected on the contract and receipt she printed out for me at the top. But when I got home from picking up the uhaul that day I got an email telling me I had a drop off location assigned to me (Lawrence Shell) and when I called to ask if she had changed this she said no she hadn't and she didn't know why that happened. She either lied, or uhaul took the liberty of changing things without checking.
Bigger U-Haul sign, better lighting and marked parking would have helped after sundown. Not a big problem though.
Staff noticed my spare tire had low air pressure and they filled it for me. Staff were also willing to wait for me for late pick up if needed.
tires had low tread, the place was messy & unkept
Very good service. Would recommend to others.
They need training on the computer system. Took 50 minutes to check out on a rental which had already been ordered and paid for online.
WELL I WAS CHARGED TWICE FOR THE RENTAL OF THE UHAUL, AND I AM HAVING TROUBLE GETTING THE MONEY PUT BACK ON MY CREDIT CARD, SO FAR I HAVE MADE TWO CALLS. I AM GETTING THE RUN AROUND ON THAT, SO NOT HAPPY ABOUT THAT!!!!!!!!!!!
Put a soft cover or at least paint the trailer hitch. It's right there when using the rear cargo door. (My shin is bruised and very sore)
LOVED THE CONVENIENCE. RENT LOCALLY. PRICING REASONABLE. OWNERS VERY PLEASANT. THANKS UHAUL B,PERRY
Both lady and gentleman are very very nice
Very nice people. Very helpful
The people were wonderful and helpful. Drove 45 minutes to get the trailer because I waited too long to reserve, but it was well worth it. I would not change anything!
If you change someone's location from his initial, please allow him to return the equipment to his initial location.
Trailer had a flat tire, making a return trip for repair necessary. Personnel sent from Champaign, IL were very professional.
The were great and accommodating!
I was given confirmation of a trailer 1/2 block from where I was staying and in stead had drive 50 milez out of my way. This is a uhaul issue not the operator of the location.
Nothing could be improved. Jackie was super!
Customer service was very friendly, went above and beyond to provide a great experience.