Absolutely disgusting service !!! Was quoted 120 for over extending and charged 270 everyone here knew what I was dealing w going through and handling by myself w two kids they were not kind or helpful and I’ll never recommend or use this place again ever again!!! Scammers not helpers 💚
SARAH S
Spiffy Auto World
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mooresville, NC 28117
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I was charged an additional $71.22 for fuel when I returned the truck with the same amount of fuel that I received it in. No one came out to the truck to verify the fuel level or mileage when I dropped the truck off. I called and asked about the charges and was told the manager would call me back. 3 days later I still had not received a call. They are now telling me to “deal with corporate”. HORRIFIC experience. I will be calling to request a reimbursement for the additional fuel charges.
RHEA JProcess was quick and simple. Anthony was great with going over the trailer and helping. Nothing to improve from my view.
ROBERT DVery good customer service
GEFFREY YThe hours are sketchy. A nearby U-Haul said this store was open until 6PM. I arrived at 5:30mFriday night to find it closed. I was able to call a counterperson, and did rent the truck Friday night. I returned it at 5:25 Saturday, to find the store again vacant. I took photos of the truck and dropped the key in the orange box at about 5:32. The box said I needed to download an app to checkout. I’m 65, and confused by the app thing. I also object to being tracked by apps. So, I went to the nearby U-haul and they gave me a number to call to sign-out. This worked, but overall, it was much more difficult to pickup and drop off this U-haul than it has been at other dealers. The truck itself ran great and worked great. Multiple loops of rope or cable attached to the boards running on each side of the box would make using tie-downs easier.
RICHARD P