Better customer service.Donald B.
Master Investments Inc
(U-Haul Neighborhood Dealer)
Lithonia, GA 30058
- Mon–Sat11 am–7 pm
- Sunday1 pm–7 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Lithonia, GA 30058
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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This Uhaul location did NOT check to make sure gas was out inside the rental. Nor was there the proper equipment needed for the rental. This U-Haul location then CHARGED me with stolen equipment that was never made available for me. DO NOT RENT FROM THIS LOCATION. I will be filing a claim.Ladiedra B.
To begin with, I didn't receive any help nor acknowledgement when I first approached. Then they waited until I came back in my car to let the dogs out, still no acknowledgement even though they clearly see I needed assistance with the equipment. When I finally received the rental truck after 45 mins of going back and forth with customer service, I didn't receive the hand truck I paid an additional $15 fee for. To make my experience even better, I received the truck with no gas. Literally 20mikes until E. This was one of my worst experience I had with this company.Jaquita H.
The agent kept walking away to service his alcohol buying customers. Did not send the link for inspection and told me to call UHaul which is what I did. Switched trucks without making the switch within the system causing my checkIn a horrible experience. Two different trucks involved but the agent did not process appropriately and caused an unnecessary lengthy delay while movers waiting on me. He became rude because I kept going back to him due to discrepancies while attempting to conduct the inspection. He really did not care about my situation after releasing the switched out vehicle. Would NEVER use this location again and would not refer anyone.Mary D.