Went to this place after reserving a truck from another place. The first place did not have a truck at all not this location's fault. Made the reservation on line.
Mike R
20th Street Grocery and Grill
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Morehead City, NC 28557
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I was scheduled to pick up my uhaul at 10:30am the person that runs the location said he was running late and it would be an hour, I then came back and he still wasn’t there so I got an email saying my uhaul had been rescheduled to 1:15. I took off the day from work because I needed to move all in one day so I ended up having to use my own vehicle until I could the uhaul. When I was at the location to pick up he still hadn’t checked it in so I had to wait another hour before I could even leave with my uhaul. I had to repeat my information multiple times even though I had filled out everything online the day before. Highly disappointed in my experience
Tabatha JCargo lights were out on truck. Wires had been disconnected. Hard to load/unload truck at night.
ALAN WReserved equipment (15' truck) was not ready for pickup by my authorized driver, so rental was upgraded to the 27' truck which was way too large to enter the parking lot at the move destination. It had to be parked several miles away and personal vehicles used to ferry the contents to the destination. Additionally there was no one at the pickup location to assist my driver, the entire process had to be done by phone and on the app. This added several hours to the process on the pickup end, and having to use private vehicles to move the contents at the destination added an extra day and much frustration.
shandy kNo recommendations
Eric L