I reserved this trailer to be picked and delivered back to the location in Hickory on US Hwy 70. The day before pickup I was told it would be at the location on Main Street in Hickory. On the day of pick up I was informed I had to go to Morganton to get the trailer. I did finally get the trailer in Morganton and was told that I could return it in at the Hickory location. When I went to turn it in, I was told that I had to take it to Morganton. The clerk called the national office and after a while i was allowed to turn the trailer in. Also, when I called the 1-800 number, I was told that the three ramps on the back could slide closer or further apart. That is not the case, the ramps are fixed and were too far apart to match the wheels of Motorcycle Trike. i had to buy a sheet of plywood and cut it in half to make the trailer work.
Mark Y
Specialty Stone LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Morganton, NC 28655
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Excellent service, kind people
RICHARD WFast , friendly and efficient!
JAY WAttendant was very helpful and knowledgeable. Convenient location. .
Bryan BI was charged double for mileage and nobody seemed to care
JONNA L