The type of truck (van) that I had reserved was not available when I reserved it. So, they gave me a 10ft truck. While this is acceptable, it costs more in gas, so I ended up paying more. Not what I consider fair. There should have been a discount.
WILLIAM J
Qwik Pack and Ship
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Durham, NC 27713
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Allow for comments in the return equipment process. I needed a space to share that I could only fill the gas tank with two gallons of gas before the pump would automatically shut off and not allow me to pump any more gas into it.
TAMMY PI tried to explain to the man that I was not late dropping it off because I didn’t pick up the truck until late I was just told I had to pay for it before they closed but I didn’t actually get the truck at the time that was stated
LATIA JEasy stress free process
JAMAAL Npick-up experience was great. great associate at the shop, thank you! the inside of the truck was clean but the outside was a little muddy, simply from recent weather and location. not sure why i was charged a $25 cleaning fee after drop-off when it was empty and my movers took everything out, unless i was being charged for the exterior mud? truck was on dry roads only. i’ve never been charged that before.
Stefany H