I am so disappointed with our experience. We had a scheduled pickup of 12/15/20, we arrived at 4 o'clock to pick up our truck. We called to verify the truck was ready for pickup, the person who answered the phone was unprofessional. They couldn't locate the keys to truck, they were very unorganized and chaotic. It took 50 minutes to find the keys and get the truck. We called to extend our reservation 36 hours in advance and were told, â€œya just keep it and we'll charge an extra dayâ€. The day of return we received a call from U-Haul asking why we hadn't returned the truck. They had no record of us calling to extend. The person who answered our call for extension was the same person who took our call of confirmation on Tuesday 12/15. We took care of everything with U-Haul directly and were good to go. On 12/19/20 we returned the truck and went to front office to drop keys and for the office to do an inspection of the truck and return equipment (dollies), we were instructed to move the truck to a specific spot and put the keys inside-no inspection/no further acknowledgment. Today, 12/20/20 we receive a call asking why we hadn't returned the U-Haul!!! We explained the situation of yesterday, and they had no idea the truck was on the property with the keys in it as instructed!!! This whole process from start to finish was so unprofessional and unorganized. The online booking was the only good part of the process. We are moving again in the summer and will not be using Rehmann, it's unfortunate because we really like to support our local business.
Trailer Rental & Towing in Moscow Mills, MO at Rehmann Storage
Moving to or from Moscow Mills, MO? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Moscow Mills, MO 63362 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Moscow Mills, MO
Cargo trailers in Moscow Mills, MO are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Rehmann Storage!
Utility trailers are perfect for towing large or oversize cargo in Moscow Mills, MO 63362. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Rehmann Storage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Moscow Mills, MO and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Moscow Mills, MO online today!
Trailer and Towing Supplies
The customer service was amazing. I love this location and super appreciate their kindness and readiness.
We arrived after closing and used the drop box for our keys, it was a well lit parking lot and i received my receipts the next day via email. I was charged a cleaning deposit which I didn't think was fair as the trucks were not dirty. I have used this location in the past and they were very nice and helpful. Just a warning you might want to spend extra time and clean and vacuum and wash down the truck because apparently that is what is expected.
The App was horrible it took an hour to finish the check in process. It was probably the worst app I have ever used. The truck smelled and was dirty. The truck needed some maintenance on the steering and suspension. Online I paid for an appliance dolly and moving blankets; the location had neither. I believe I was told to fill the gas back to what I used and I did or more then I was still charged for fuel on my bill.
Don't bother with the pre checkin since you have to do it all over again anyways when you get there
Dealer charged a cleaning fee for â€œunfolded blanketsâ€ that were laying on the back of the truck next to the door when I picked it up. Didn't ask for or use the blankets but had the audacity to charge me $25 to fold them and blamed the fee on Uhaul. Corporate said the fee came from the dealer. Very disappointed with the dishonest business practices and would never send anyone to this dealer EVER
Friendly, easy to work with.
Amazing Service!! Great customer service would rent here again!
This location was no where near Winfield. Asked to do the in app check in, and they messed that up. (U-Haul not the location.)
Everything went smoothly & couldn't have asked for anything better. Highly recommend
book with location directly not u-haul website. u-haul website tells y u you that you booked size truck you reserve and locations. then the day before you are told it is not available and you can pick up at a different site 45 extra minutes away. It is amazing that all of a sudden I was that extra distance over on mileage. GO TO LOCATIONS NOT U_HAUL WEBSITE
They were very friendly!
operator never left the office , never checked if the lights worked or if the trailer was connected properly
WOW!!! REHMANN MOVING AND STORAGE IS THE BEST UHAUL IN ST LOUIS! ONLY UHAUL/STORAGE IN MISSOURI GIVING OUT FREE WATER, FREE SODA, AND FREE T SHIRTS.
REHMANN MOVING AND STORAGE HAS THE BEST UHAUL CUSTOMER SERVICE IN THE BUSINESS! If I could give 10 stars I would!
Very clean and staff was helpful
Friendly and fast
Very helpful staff, professional service
Rehmann Moving & Storage excellent Uhaul Dealer!! Thanks for making our moving process easier!!
Rehmann Moving & Storage has the best customer service and the best prices on Temperature Controlled Storage Units in Lincoln County!!!!!
Rehmann Moving & Storage is #1 Uhaul in Missouri :)
Rent a lot of trucks from Rehmann Moving & Storage. Best customer service and helpful employees!!
Rehmann Moving & Storage!! Best Uhaul and Professional Movers on Staff to help us when we are short a man on our moving teams!
Rehmann Moving & Storage :) Best Uhaul in Missouri!
Several employees at Rehmann Moving & Storage speak Spanish which helps a lot with some of our Spanish speaking employees.