I don’t know everything was find for me
deborah w
Sunval
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Moses Lake, WA 98837
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I orders a appliance dolly, dolly wasn’t in stock I still payed for the dolly and I’m u sure if I was properly reimbursement, the uhaul rental was done over the phone at the location site and information regarding reimbursement was unclear. This made my move more difficult.
Anabel HTook almost an hour to complete my reservation, which was pre-reserved online. During the pickup, found out all the items requested weren’t there. Representative sent me to another location near my destination after us having to suggest a way to get the missing items without telling me who to contact. Upon arriving at the second location, still didn’t have the other items in my reservation. Original location didn’t call 2d location to confirm they had the missing items. Was told at the 2d location I shouldn’t have even been charged for the missing items. 2d location was great in helping. Original location didn’t help with anything. Representative said they would call back after speaking with a manager about the issues, but didn’t. Poor communication, poor service.
Alex AThe clutch in my truck had went out while working over in Moses lake. It was extremely stressful as that is 3 hours away from my home in Idaho. I called to see what options I had to trailer my truck home. The owner of the U-Haul location in Moses lake was very kind and professional. His willingness to help me figure out the best option to get my vehicle home safely was outstanding. He even went to a different location in Moses lake to get the trailer I needed and have it at the location closest to the hotel where my truck was parked. Highly recommend!
Nathan LI had an excellent experience at SunVal, very kind and courteous staff.
Soyla R